Spc Simplified for Services Practical Tools for Continuous Quality Improvement

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SPC Simplified for Services: Practical tools for continuous quality improvement (Paperback)

Davida Amsden, Howard Butler, Robert Amsden

Published by Chapman and Hall, United Kingdom (1991)

ISBN 10: 0412447401 ISBN 13: 9780412447402

New Paperback Quantity: 1

Book Description Paperback. Condition: New. Language: English. Brand new Book. In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations? Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation. Softcover reprint of the original 1st ed. 1991. Seller Inventory # SPP9780412447402

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SPC Simplified for Services: Practical tools for continuous quality improvement (Paperback)

Davida Amsden, Howard Butler, Robert Amsden

Published by Chapman and Hall, United Kingdom (1991)

ISBN 10: 0412447401 ISBN 13: 9780412447402

New Paperback Quantity: 10

Book Description Paperback. Condition: New. Language: English. Brand new Book. In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations? Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation. Softcover reprint of the original 1st ed. 1991. Seller Inventory # AAV9780412447402

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Spc Simplified for Services: Practical Tools For Continuous Quality Improvement

Amsden, Davida

Published by Springer (1991)

ISBN 10: 0412447401 ISBN 13: 9780412447402

New Paperback Quantity: 2

Book Description Paperback. Condition: New. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. This is a Brand New book, in perfect condition. Quick dispatch. Seller Inventory # NLS9780412447402

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SPC Simplified for Services : Practical tools for continuous quality improvement

Davida Amsden

Published by Springer Netherlands (1991)

ISBN 10: 0412447401 ISBN 13: 9780412447402

New Taschenbuch Quantity: 1

Book Description Taschenbuch. Condition: Neu. Druck auf Anfrage Neuware -In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation. 320 pp. Englisch. Seller Inventory # 9780412447402

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SPC Simplified for Services

Davida Amsden|Howard Butler|Robert Amsden

Published by Springer Netherlands (1991)

ISBN 10: 0412447401 ISBN 13: 9780412447402

New Softcover Quantity: > 20

Print on Demand

Book Description Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. In this book, we talk about many of the tools and techniques of qual? ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. Seller Inventory # 5914702

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